Shaman

Shaman Authoring

Guided self-service AI authoring, built for pharma.

No more handoffs, lost versions or HTML rework. Local marketers assemble on-brand, on-message, compliant content in minutes — with guardrails that keep every asset right. An enterprise AI content authoring platform, deeply integrated with Veeva Vault PromoMats, Veeva CRM and Salesforce Marketing Cloud.

The shift

From briefing others to building it yourself.

Content production is full of hand-offs, lost versions and HTML rework. Give a CAS to your agencies and you make those hand-offs faster — give it to your teams and they disappear. Shaman puts authoring in the hands of the people who own the market, so they build it themselves: fast, agile, no noise — and theirs.

Built for pharma

The right foundations, baked in.

Approved templates, a governed brand design system, modular reuse and MLR prechecks — global-to-local from the first click. Shaman is designed for pharma content, not adapted to it — and it plugs straight into your existing Veeva Vault PromoMats document lifecycle.

Guided self-service

A guided canvas, not an empty one.

We call it guided self-service. Guardrails for brand, message and compliance are baked in — so anyone can create at speed, without being a designer or coder.

  • On-brand by default: brand design system enforced.
  • On-message: drag in modules and claims, auto-add references.
  • Compliant: MLR prechecks before you submit.
  • No code: Drag in blocks and elements, PDF and HTML auto generated.
Brand design system — guardrails baked into the guided canvas

What self-service unlocks

Local knowledge, moving at speed.

  • Launch a new email in an hour.
  • Localise fresh congress data for your KOLs and DOLs.
  • Update a detail aid from the field's input.
  • Respond to a competitor the same week.
  • Roll out launch content across every market.
A local marketer authoring content, connected to their team

One platform

One platform behind every channel.

  • Built-in DAM — approved images, graphs and icons, ready to reuse.
  • Content Hub — share global-to-local and local-to-local, instantly.
  • AI embedded — search, text generation, tagging suggestions, proofread.
  • Aurora — agentic AI: 10 agents working in sync to create and edit with you.
Shaman self-service authoring across every channel

The payoff

Back in control. And accountable.

Shaman has the highest real-world adoption in life sciences — not because it’s mandated, but because it’s built for the specialist who uses it: an intuitive, praised UI, AI and Aurora doing the heavy lifting, and hands-on hypercare that gets every market live. A tool built for agencies bounces off local teams; one built for them gets used. That’s ownership — of the content, the outcome and the capability.

>65%content share
>80%active users
4.8/5support rating
1,000+ reviews

Builders

One builder for every channel.

Shared foundations

Brand design system & templates

MLR Knowledge Engine

Modular content

Asset Library

Content Hub

Customer stories

Why teams choose Shaman

Shaman increases our marketing teams’ capabilities and improves the interactivity of our content. The platform has been a huge benefit to us.
Iona Middleton
Omnichannel Engagement Manager, Novartis
We now create and publish interactive materials ourselves, very effectively. The feature is easy to use and the support is great.
Twan Oomen
Sales Manager, Galderma
What used to take weeks now takes days. We’ve cut our dependency on external teams, increased output, and taken full control of content production.
Baptiste Omont
Senior Director, Idorsia

Our approach

More than software — a content excellence partner.

We don’t just hand you a platform. We drive adoption, optimise your workflows, and help your global and local teams re-own content.

See our approach

Trusted by the world’s leading life sciences organisations

FAQ

Frequently asked questions.

What is a pharma content authoring platform?

A platform where marketing and MLR teams create compliant, on-brand content for every HCP channel — email, CLM/detail aids, web and banners — in-house and no-code, assembled from approved modular content with MLR guardrails built in.

How does Shaman integrate with Veeva Vault PromoMats?

Natively. Approved content and references stay governed in Veeva Vault PromoMats as the single source of truth; teams author on top of it in Shaman and push finished assets back for review and approval.

Can local teams create content without an agency?

Yes. Self-service authoring lets local brand and digital teams assemble a compliant email, detail aid or web page in minutes — without writing a brief or waiting on a production queue.

What makes it an enterprise AI content authoring platform?

AI is built into every step — search, translate, generate, tag and proofread — and grounded in approved claims, so output is compliant by design rather than free-form generation.

Ready to re-own your content?

Discover how to produce better content, faster — and take back control.